Code of Conduct (also our culture keys)
We care about intelligent and nuanced discourse and moral reflection as a public
We want to encourage (and empower) people to be
competent, playful, honest, integrous, curious, empathetic,
thriving, silly, engaged, and excited. Let's build an
environment and community that fosters that.
Living and Working in Relation to Other People
We want to hire and reward fully formed adults.
We really like Netflix's expression of their culture keys (will you just look at this beauty and the footnotes!), so we take inspiration on that and clarify what "being a fully formed adult" means to us:
- making wise decisions in the circumstances (despite
ambiguity) -- we cannot stress the Cynefin framework enough
- identifying root causes, and getting beyond treating symptoms;
of course, if something's urgent, fix the Code Blue and mark the root cause (or investigation of it) as a TO-DO
- thinking strategically and then articulating what you are trying to do as well as what you are not trying to do
- just generally relying on your logic and common sense (we respect using data judiciously to inform intuition)
- knowing when & how to ask for help; also related to being able to effectively and
objectively evaluate your own abilities and your ability
to do your job (whether self-assigned or otherwise)
- being clear and articulate in speech & writng
- using proper grammar & spelling, where contextually significant
- clearly communicating needs, boundaries, expectations, and feelings (practice and attention can help even if you don't have a natural gift for it)
- providing timely, honest, helpful, and direct feedback, but remember to RadicalCandor-it
- listening well & seeking to understand before reacting;
relatedly, if you're disagreeing on a material issue, the onus is on you to explain why you disagree to persuade the others of your point (and through the discourse, get to a wise outcome)
- signposting early & often
- giving adequate & at least all necessary information that can help others help you (not unlike the best practices for filing a bug report
- communication fidelity; but again signposting if things change or you've changed
- everyone sweeps the floor
- searching for duplicates before posting
- relatedly, encountered a problem and then fixed it like a champ? Thank you very much, but also please UpdateTFM
- being respectful of others' time, resources, and
Emotional & Intellectual Maturity
- taking smart risks & being open to possible failure
- intervening if someone is being marginalised or treated unfairly
- minimising complexity & finding time to simplify
- recognising & accepting your own feelings & needs (but also that your feelings don't run the show)
- treating people with respect independent of their status or disagreement with you
- don't take it personally; don't make it personal
- recognising that we all have biases, and work to grow past them
- challenge prevailing assumptions and suggest better approaches
- seeking alternate perspectives; but also disagree and commit
In building our company and community, we learn from...
Committed To Intelligent & Nuanced Discourse
We think about:
Zero Tolerance of Harrassment
We are committed to being a harrassment-free organisation
and community based on treating everyone — cofounders,
contributors, staff, customers, volunteers, sponsors,
partners, members of the public —
with radical candour (as opposed
or ). Please
be excellent to but honest with each other.
Harrassment is not tolerated. Harrassment includes (but
is not limited to):
- verbal language that reinforces
social structures of domination related to gender identity
and expression, marital status, body size, sexual
orientation, age, physical ability or appearance, ethnicity,
race, or religious beliefs (or lack thereof);
- deliberate intimidation;
- unwelcome and irrelevant comments regarding a
person's lifestyle, choices, or practices;
- harrassing photography or recording;
- sustained disruption or hijacking of discussions and/or events;
- non-adherance to the boundaries established or
communicated by other members and/or moderators;
- threats of violence;
- incitement of violence towards any individual,
including encouraging a person to self-harm;
- continued one-on-one communication after a request to cease;
- physical contact (including simulated physical
contact, for example, textual descriptions like
*backrub*) or sexual attention, without consent or after
a request to stop; and
- inappropriate and/or unwelcome personal attention.
Our zero-tolerance policy on harrassment means that we
will look into, investigate, and review every allegation of
violation of our Code of Conduct and respond
appropriately. We are committed to due process, justice,
integrity, constructive engagement of differences,
accountability, and transparency.
To this end, we take
guidance from: Margaret Atwood's
op-ed; Rethinking Political
Correctness; After #MeToo, we can't ditch due
process and We're misunderstanding due
process; Against Overgendering
Harrassment;If we can't talk about sex, we can't stop
sexual abuse; Harvey Weinstein and the Economics of
We take harrassment very seriously. Please report any kind of harrassment or suspicions of harrassment to us at firstname.lastname@example.org or to Alexis personally at email@example.com.
Anyone who is found to be in violation may be handled in one or more of these methods:
- warning (public or otherwise);
- contacting of the police; and
- actions stronger than a warning that may also be taken at the discretion of two or more board members.
Malicious or reckless false reporting will also be treated harshly. Personal disputes should be handled privately, unless actual harrassment occurs.
We reserve the right to prohibit or limiti the participation of anyone found in violation of our Code of Conduct. We believe in second chances and learning from mistakes / missteps, but we also know that some battles are better fought elsewhere, and some wounds deserving of strong intervention.
Drugs & Alcohol
Remember that bit about fully formed adults? Sure you do. So please, do use your good judgment and never use drugs and/or alcohol in a way that leads to impaired performance or inappropriate behaviour, endangers the safety of yourself or others, or violates the law.
Conflicts of Interest
When you are in a situation in which competing loyalties could cause you to pursue a personal benefit for you, your friends, your partner(s), or your family at the expense of Legalese or our users, you may be faced with a conflict of interest. This is mostly for people compensated by Legalese, but we also think it would be a rather good standard operating procedure for life: avoid conflicts of interest if you can, but if you can't, identify it, address it, and mitigate it with a clear head and good faith.
Don't disclose confidential (i.e. non public) information without first asking for permission. This works both ways. It's utterly ingratiating and sycophantic to share others' secrets and confidential info with us without their permission -- don't be that person. Fight fair. People don't just wake up one day and decide to be the villain, it happens by a thousand tiny surrenders of self-respect to self-interest.
This Code of Conduct is written by Alexis and last updated on 30 April 2019.